lovely view, well appointed room, centrally located

Communication about airport shuttle services was unclear. The massage at the spa was disappointing and lackluster!!! Also, the noise from the elevators greatly affected the quality of our stay, which could have easily been avoided!!!

The décor of the Intercontinental Presidente Mexico City was stunning, with elegant marble finishes and spacious public areas. The accessibility was excellent, making it easy for me to navigate around and enjoy the beautiful amenities without any hassle.

Improve housekeeping service for more consistency.

ideal for exploring chapultepec park and museum treasures

I had a fantastic stay in a King Room with Park View, which offered a beautiful green sight of the city, and the hotel’s location made it super easy to stroll over to both Parque Lincoln and the enchanting Chapultepec Castle, just a leisurely walk away.

Great vibe and views!

Had a fantastic short stay with our kids while exploring nearby attractions. The location made it easy for us to walk to Chapultepec Park and the anthropology museum. The room was spacious and had beautiful views, which made it perfect for our family. Our kids especially enjoyed the lounge access for breakfast and happy hours. The only downside was some delays in transportation arrangements, but overall, we had a great time.

i had an amazing stay at the hotel, which far exceeded my previous experience in mexico city. the room was clean and had stunning views of the park, truly elevating my nights. the staff were friendly and attentive, making my stay feel special and memorable.

no pool on the property

I had a good stay at Intercontinental, enjoying fine views and a cute atmosphere. The breakfast was excellent, though breakfast time did feel a bit cramped. The staff was accommodating to my needs

Perfect for a relaxing getaway

I want to give a shoutout to the breakfast at Lilōu, it was like art on a plate. Not to mention I stumbled upon Tokoya, the speakeasy sushi bar, lovely flavors that had me questioning my life choices.

Wasn't exactly cheap, but what can ya expect for that kind of experience.

Had an awesome trip with my friends! We loved the location and spent a day wandering through Chapultepec Park, then toured Chapultepec Castle. The staff were super friendly, and our King Room had a stunning view of the park. The breakfast was tasty, but I recommend going a bit earlier to avoid peak hours.

Clean room with good views and helpful staff, but a bit cramped for friends.

Beautiful hotel in a prime location overlooking the park. The room had amazing views, truly a highlight of our stay. Staff were attentive and friendly, making us feel welcome. Enjoyed the convenience of nearby restaurants and attractions. However, the check-in process was frustrating due to staff confusion regarding our reservations. The breakfast area was crowded and chaotic, making it hard to enjoy our meal. Room service was inconsistent. we had to ask multiple times for basic items. An elevator would have been nice, as we had to deal with long waits at busy times. Overall, lovely place but some issues that took away from the experience.

The comfort of the King Room Park View was amazing! 🌟 Absolutely loved waking up to stunning views every morning. Only downside was the room service was a bit slow at times.

The Intercontinental provided an excellent location near key business areas, a comfortable room equipped with a coffee machine, and breathtaking views of the city. The staff was attentive and ensured all my business needs were met promptly and efficiently. Meeting spaces were ample and well-equipped, making it a perfect venue for corporate events.

Limited dining options if forced to pay with cash only.